We Buy Cars Today Terms & Conditions

We Buy Cars Today Terms & Conditions

WeBuyCarsToday.co.uk is a website which trades under the business name of We Buy Cars Today Ltd which is registered at Cook & Partners, Bell Lane, Hertford, SG14 1BP

We operate this website ("the Site"), the home page of which can be found at WeBuyCarsToday.co.uk. Your access to and use of the Site is subject to these Terms of Use, the Site's Privacy Policy which forms part of these Terms of Use (which can be found by clicking on the Privacy Policy link on the home page of the Site) and all applicable laws. Your use of the Site constitutes your unqualified agreement to accept and comply with these Terms of Use. All vehicles we purchase will be subject to an H.P.I or Experian report to ensure the authenticity of the vehicle and check its history. Even if the vehicle has been written off or had an adverse history, we will still make you an offer on the car. Any vehicle quote given by WeBuyCarsToday.co.uk is not final and guaranteed until the vehicle has been visually inspected by a member of our staff or an employed contractor, we reserve the right to adjust our offer according to the findings highlighted by any inspection. We also reserve the right to cancel a purchase of any vehicle due to suspected fraud, negligence and or mitigating circumstances.

All sales are final once monies have been exchanged for the vehicle along with all the relevant documentation. The sale is final once the car, ownership and the sale of the car has been verified as genuine. All outstanding finances owed that are relevant to the vehicle must be settled before payment. A settlement letter from the relevant finance company stating no further interest will also be required directly from the finance company. In the circumstance that any outstanding finance balance is more than the agreed valuation, you will agree to pay WeBuyCarsToday.co.uk the difference between these amounts at point of collection as per the relevant finance companies settlement letter.

You undertake to supply us with full ownership documentation when we collect the vehicle. i.e., vehicle registration document (V5), MOT certificates, service history, unexpired Road fund licence, audio equipment (Factory Fitted). Payment will be withheld until we receive all these documents. Proof of ID will be required, i.e., Driving Licence, Passport and proof of address dated within 3 months (this is to prevent fraud). If it comes to light that the vehicle is stolen or is subject to any other fraudulent activity, all information will be passed to the Police, with no exceptions. Based on the information supplied, WeBuyCarsToday.co.uk always endeavours to value all proposals fairly, giving you the best possible price for your vehicle.

1. Use Of The Site

The Site is offered as an information service for individuals who wish to find out more about our business and e-commerce service for those who wish to offer to sell their car to us. The Site must not be used by you for any commercial purpose. The Site is directed solely at those who access the Site from the United Kingdom. While we use reasonable efforts to include accurate and up-to-date information on the Site, errors may occur. We cannot give any warranty or representation as to the accuracy of the information and do not accept responsibility for errors or omissions or for any action or decisions based on the information. We do not warrant that your access to the Site will be uninterrupted. Your use of the Site is at your risk. Action should not be taken without obtaining specific advice. The information and materials provided on the Site are of a general nature only and cannot be regarded as constituting advice or recommendations (professional or otherwise). We do not accept any liability for any direct, indirect, special or consequential losses or damages of whatever nature, including but not limited to loss of anticipated savings, data, goodwill or contracts resulting from whatever cause. We exclude all warranties, expressed or implied, relating to the information and materials on the Site to the fullest extent permitted by law. Nothing in these Terms of Use limits or excludes any rights you may have as a consumer or any liability for fraudulent misrepresentation or death or personal injury resulting from our negligence.

2. Links

Hypertext links are links by which visitors can move from one website to another or from one page to another within the same website. The Site contains hypertext links to third parties' websites. Any hypertext links between the Site and any third party website are provided for your convenience only, and we accept no liability whatsoever for the contents of any such third party website. We exclude to the fullest extent permitted by law all liability that may arise in connection with or as a result of third party website material causing any damage, costs, injury or loss of any kind. You agree that you will not create any hypertext links between the Site and any other website without our prior written consent.

3. Trade Marks, Logos and Service Marks

The trademarks, logos and service marks (collectively "the Trade Marks") displayed on the Site (whether registered or unregistered) are and shall remain the property of their respective owners. Nothing contained in the Site shall be construed as granting any licence or right to use any Trade Mark displayed on the Site without the prior written consent of the relevant Trade Mark owner. Your misuse or infringement of any of the Trade Marks displayed on the Site is strictly prohibited.

4. Copyright

The copyright in all aspects of the Site is owned by our content and technology providers or us. All content is protected by copyright and may not be used except as expressly provided in these Terms of Use without our prior written consent. We do not warrant or represent that your use of materials displayed on the Site will not infringe the rights of third parties. You must not copy, adapt, download, distribute, exploit or otherwise use the information contained on the Site in any way, save for the purpose of enquiring about or requesting information relating to our business and the services we offer, or downloading and temporarily storing one or more of the pages of the Site for the purpose of viewing, for your personal use only, on a personal computer or terminal. You must not use the content of the website for any commercial purpose such as creating your own database. For the avoidance of doubt you shall not be entitled to reproduce, permanently store, or retransmit any of the contents of the Site without our prior written consent except as expressly provided in these Terms of Use.

5. Viruses

While we try to keep our anti-virus software up-to-date we do not warrant that the Site, its servers, downloadable files or e-mails which may be sent by us, are free from viruses or other harmful components. You must not introduce or attempt to introduce any virus or another contaminant to the Site or any of its software or systems or in any way attempt to access, alter, de-compile, reverse engineer, destroy or otherwise tamper with any part of the Site, its software or systems.

6. Feedback And Complaints

Any queries, feedback or comments you may have about the Site should be submitted by emailing us at customerservices@webuycarstoday.com or by calling one of our advisors on the contact number provided on our home page. Contact can also be made in writing to our contact address found on our website.

7. Privacy Policy

Any personal information we collect from you shall only be used in accordance with our Privacy Policy, a copy of which can be viewed by clicking on the Privacy Policy on the home page of the Site.

8. Connection And Charges

You are responsible for obtaining an appropriate connection with a telecommunications provider in order to access the Site. You shall be responsible for the costs of all charges you incur in accessing and using the Site.

9. Selling a Car to Us

These Terms of Use apply only to your use of the Site. If you make an offer to sell your car to us, you and WeBuyCarsToday.co.uk will be bound by the provisions of our Terms and Conditions, a copy of which can be found by clicking on the Terms and Conditions link on the home page of the Site. We do not offer collections for vehicles valued at less than £450. We also do not offer collection for damaged or scrap vehicles however one of our affiliates do buy on behalf of us and we will pass your information to them with your permission.



9.a Our Fees

WeBuyCarsToday.co.uk charges a one-time non-refundable application fee payable before your appointment. This fee will range from £19.99 to £99.99 depending on the quoted price of your vehicle. This fee contributes towards the expenses we incur such as police reports, insurance reports, finance checks, HPI and CAP data. On average it costs us £150 per appointment including collection, so we find charging a fee provides us with some commitment from our customers on the day. Customers failing to pay the application fee before the appointment will have their appointment cancelled and will require another booking.

9.b Our Valuations

The valuations provided by WeBuyCarsToday.co.uk are given as an indication of what you may be offered. These quotes are subject to a vehicle inspection, test drive and confirmation of legal due diligence.

9.c Appointments

Appointments for the collection of the vehicle made online at WeBuyCarsToday.co.uk are not confirmed until you have made contact via telephone with one of our team. Upon booking your appointment with us, you will be offered a choice of 3 appointment slots between; 08:00 - 10:30, 10:30 – 13:00 or 13:00 – 15:00. We always endeavour to keep you fully informed with a more precise estimated time on the day of your appointment, this usually consists of a call on the morning of your appointment and a second call 1 hour before arrival. However, these above times are not guaranteed and can be subject to change.

We pride ourselves on our punctuality and excellent customer service, and we always endeavour to notify our customers immediately of any mitigating circumstances which may affect the date and time of your appointment such as bad weather, driver availability and or road traffic conditions. If there is a change to your appointment, you will be contacted using the telephone number provided while acquiring a quote.

To complete your appointment and payment transfer into your account usually takes around 45 minutes but this is not guaranteed and is subject to circumstances on the day. 

9.d  Refund & Cancellation 

The required appointment fee is non-refundable in all cases. Any cancellations must be given at least 24 hours in advance in any case. 

9.e  Required Forms of ID's

We will only be able to complete a purchase of a vehicle from the registered owner and legal title owner of the vehicle. Two forms of identification must be supplied by the registered owner on the day. One must be an original photo ID (such as a passport/driving licence), and one must be a proof of address item (accepted forms include a utility bill or council tax letter dated within the last 90 days) these must match the name and address on the vehicle logbook. You must have owned the vehicle for at least 3 months. We do not purchase cars from trade sellers.

Failing the above purchase criteria will result in us being unable to purchase the vehicle. We may conduct further checks to confirm the ID being presented is the true likeness of the seller. 

10. General

We may amend these Terms of Use from time to time. If we make any substantial changes, we will notify you by posting a notice on the Site's homepage. You are bound by any changes we make to these Terms of Use: you can view the current version of these Terms of Use at any time by clicking on the Terms of Use link on the home page of the Site. If any of these Terms of Use are unenforceable, it shall not affect the enforceability of the rest of them. These Terms of Use shall be governed by and construed in accordance with English law and are subject to the exclusive jurisdiction of the English Courts.

By using the site, you agree to the terms and conditions which have been written.