We Buy Cars Today Terms & Conditions
WeBuyCarsToday.co.uk is a website which trades under the business name of We Buy Cars Today Ltd which is registered at Cook & Partners, Bell Lane, Hertford, SG14 1BP
All sales are final once monies have been exchanged for the vehicle along with all the relevant documentation. The sale is final once the car, ownership and the sale of the car has been verified as genuine. All outstanding finances owed that are relevant to the vehicle must be settled before payment. A settlement letter from the relevant finance company stating no further interest will also be required directly from the finance company. In the circumstance that any outstanding finance balance is more than the agreed valuation, you will agree to pay WeBuyCarsToday.co.uk the difference between these amounts at point of collection as per the relevant finance companies settlement letter.
You undertake to supply us with full ownership documentation when we collect the vehicle. i.e., vehicle registration document (V5), MOT certificates, service history, unexpired Road fund licence, audio equipment (Factory Fitted). Payment will be withheld until we receive all these documents. Proof of ID will be required, i.e., Driving Licence, Passport and proof of address dated within 3 months (this is to prevent fraud). If it comes to light that the vehicle is stolen or is subject to any other fraudulent activity, all information will be passed to the Police, with no exceptions. Based on the information supplied, WeBuyCarsToday.co.uk always endeavours to value all proposals fairly, giving you the best possible price for your vehicle.
1. Use Of The Site
Hypertext links are links by which visitors can move from one website to another or from one page to another within the same website. The Site contains hypertext links to third parties' websites. Any hypertext links between the Site and any third party website are provided for your convenience only, and we accept no liability whatsoever for the contents of any such third party website. We exclude to the fullest extent permitted by law all liability that may arise in connection with or as a result of third party website material causing any damage, costs, injury or loss of any kind. You agree that you will not create any hypertext links between the Site and any other website without our prior written consent.
3. Trade Marks, Logos and Service Marks
The trademarks, logos and service marks (collectively "the Trade Marks") displayed on the Site (whether registered or unregistered) are and shall remain the property of their respective owners. Nothing contained in the Site shall be construed as granting any licence or right to use any Trade Mark displayed on the Site without the prior written consent of the relevant Trade Mark owner. Your misuse or infringement of any of the Trade Marks displayed on the Site is strictly prohibited.
While we try to keep our anti-virus software up-to-date we do not warrant that the Site, its servers, downloadable files or e-mails which may be sent by us, are free from viruses or other harmful components. You must not introduce or attempt to introduce any virus or another contaminant to the Site or any of its software or systems or in any way attempt to access, alter, de-compile, reverse engineer, destroy or otherwise tamper with any part of the Site, its software or systems.
6. Feedback And Complaints
Any queries, feedback or comments you may have about the Site should be submitted by emailing us at firstname.lastname@example.org or by calling one of our advisors on the contact number provided on our home page. Contact can also be made in writing to our contact address found on our website.
8. Connection And Charges
You are responsible for obtaining an appropriate connection with a telecommunications provider in order to access the Site. You shall be responsible for the costs of all charges you incur in accessing and using the Site.
9. Selling a Car to Us
9.a Our Fees
WeBuyCarsToday.co.uk charges a one-time non-refundable application fee payable before your appointment. This fee will range from £19.99 to £99.99 depending on the quoted price of your vehicle. This fee contributes towards the expenses we incur such as police reports, insurance reports, finance checks, HPI and CAP data. On average it costs us £150 per appointment including collection, so we find charging a fee provides us with some commitment from our customers on the day. Customers failing to pay the application fee before the appointment will have their appointment cancelled and will require another booking.
9.b Our Valuations
The valuations provided by WeBuyCarsToday.co.uk are given as an indication of what you may be offered. These quotes are subject to a vehicle inspection, test drive and confirmation of legal due diligence.
Appointments for the collection of the vehicle made online at WeBuyCarsToday.co.uk are not confirmed until you have made contact via telephone with one of our team. Upon booking your appointment with us, you will be offered a choice of 3 appointment slots between; 08:00 - 10:30, 10:30 – 13:00 or 13:00 – 15:00. We always endeavour to keep you fully informed with a more precise estimated time on the day of your appointment, this usually consists of a call on the morning of your appointment and a second call 1 hour before arrival. However, these above times are not guaranteed and can be subject to change.
We pride ourselves on our punctuality and excellent customer service, and we always endeavour to notify our customers immediately of any mitigating circumstances which may affect the date and time of your appointment such as bad weather, driver availability and or road traffic conditions. If there is a change to your appointment, you will be contacted using the telephone number provided while acquiring a quote.
To complete your appointment and payment transfer into your account usually takes around 45 minutes but this is not guaranteed and is subject to circumstances on the day.
9.d Refund & Cancellation
The required appointment fee is non-refundable in all cases. Any cancellations must be given at least 24 hours in advance in any case.
9.e Required Forms of ID's
We will only be able to complete a purchase of a vehicle from the registered owner and legal title owner of the vehicle. Two forms of identification must be supplied by the registered owner on the day. One must be an original photo ID (such as a passport/driving licence), and one must be a proof of address item (accepted forms include a utility bill or council tax letter dated within the last 90 days) these must match the name and address on the vehicle logbook. You must have owned the vehicle for at least 3 months. We do not purchase cars from trade sellers.
Failing the above purchase criteria will result in us being unable to purchase the vehicle. We may conduct further checks to confirm the ID being presented is the true likeness of the seller.
By using the site, you agree to the terms and conditions which have been written.