FAQ's
  1. Enter your car registration number for a free valuation.  You will receive an email and a text message confirming our offer price.

  2. One of our dedicated team members will contact you to arrange a suitable date and time for an independent engineer to test drive your vehicle. They will confirm the documents required at the time of the test drive and will ask you to settle the appointment fee to confirm the appointment. There are NO other fees.

  3. Once the independent engineer has completed the test drive our valuations team will contact you to make you an offer for your vehicle.

  4. We aim to collect your vehicle within 24hrs of the test drive. At the time of the collection you will receive cleared funds into your account - only at that time will you hand over your keys.

We have information about vehicles that are manufactured since 1982. If you are unable to find your car on our website that’s mainly because of the following reasons:

  • Your car is not of UK origin (it’s imported)
  • It’s a commercial vehicle
  • Your car is more than 25 years old

If you can’t get an evaluation of your car from our website, kindly contact us or fill out a manual valuation form on our website and one of our representatives will contact you.

Unfortunately, we do not currently purchase cars which do not run and drive safely. The vehicle must also have a valid MOT. 

Yes, definitely. With imported vehicles, we will not be able to conduct an accurate evaluation on our website. However, you can get in touch with us at 0207 183 2311 to arrange a more precise quotation through a representative.

Presently, we only purchase cars that are registered in England, Scotland, Northern Ireland and Wales. 

 

Yes you can, but you will need the following things:

  • Their original ID, a driving licence or passport
  • Their bank card (for payment details)
  • A signed letter of authorization from the owner of the car
  • Their credentials will also need to match the ones that are on the V5 document.

Yes, if you are legally responsible for their property. You would need to apply for a Probate Certificate which is stamped by the court. If there was a will or a Grand of Letter of Administration which is supposed to be stamped by the court if there was no will.
These are the legal documents which assure that you are the executor and have the right to dispose of the deceased’s possessions. Along with either of these papers, we will also need to see the death certificate, the V5 document for the car and also the ID to prove that you are the person responsible for the property.
There may be extenuating circumstances due to which you cannot produce some or all of the documents above. If this is the case, please call us on 0207 183 2311 as this matter may be easily resolved by a visit from our representative.

Yes you can, but you will need the following things:

  • Their original ID, a driving licence or passport
  • Their bank card (for payment details)
  • A signed letter of authorization from the owner of the car
  • Their details will also need to match the ones that are on the V5 document.

Yes, we will. If perhaps you want to keep your plates. If this is the case, you need to get in touch with the DLVA to transfer your registration to a different car or onto a retention certificate. This should be sorted out before the handover of the vehicle to us. On the other hand, you can decide to leave the private plate on the car if you do not want it back.

No. We are only able to purchase your vehicle if you are the registered owner and you have been so for at least 3 months. 

Yes, your valuation on the day may be affected

No. We are only able to purchase your vehicle if you are the registered owner and you have been so for at least 3 months.

Yes, we may even be able to make you a cash offer for the car.

 Yes we will collect your car from any address you would prefer.

The price we quote is calculated by the make, model and mileage of your vehicle.

We have to inspect every vehicle ourselves, to make sure that it is in the condition that you have described and that it meets our terms and conditions.

We need your email address and phone number to send you relevant information about your appointment. We also may need to contact you regarding the meeting or if we are unable to locate you and your vehicle during collection.

The minimum documents we require are:

  • V5 logbook
  • 1 form of photo ID
  • 1 proof of address

The addresses on all 3 papers must match. It is preferred and will help the value of your vehicle if you can supply any documentation, receipts and service history you may also hold for your car.

 You will be via immediate bank transfer when the driver is on site with you.

 The payment is instant.

Yes, you can. We require both, the ID of the person you are selling it for, and the ID of the seller (their original ID, a driving licence or passport). We will need, a signed letter of authorization from the owner of the car and their bank card (for payment details). We will also require V5 logbook and a proof of address for the owner of the car. Their details will also need to match the ones that are on the V5 document.

 Yes you can. We need to see a death certificate and the ID of whoever is selling the vehicle

 Yes you can. We would need to see proof which allows you to sell the vehicle and see proof of the sellers ID.